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How do adults with diabetes want to be supported emotionally?

New ACBRD study explores what helps people with diabetes feel emotionally strong and supported

By Dr Edith Holloway

People with diabetes often face emotional challenges such as diabetes distress, depression and anxiety. But what helps them feel emotionally well and cope with the ups and downs of living with and managing diabetes?

That’s the question researchers at the ACBRD set out to answer in a new study published in Diabetic Medicine. The study explored what helps adults with type 1 and type 2 diabetes feel well emotionally. The study also explored how we can offer mental health support that’s easier to access and tailored to the person’s needs. 

This research is part of the MIND-MAP (Mental health IN Diabetes – Monitoring and Pathways) project, one of Australia’s largest national studies focused on mental health and diabetes. 

What did the study involve? 

We spoke to 32 adults with type 1 or type 2 diabetes across Victoria. Through interviews, we asked them what ‘mental health’ means to them. We also asked what support is important and how would they like to access this.

What did the study show? 

The study found that participants want practical, respectful and timely support. That support could come from family and friends, diabetes health professionals or diabetes organisations. 

Key features of helpful support included: 

As one participant explained: 

“It’s nice when people just check in. It’s not about fixing anything, just feeling heard and seen.” 

People described emotional wellbeing as something they could build over time, with the right tools, relationships and help.  

What do people with diabetes want, and what can we do about it? 

This research clearly shows that mental health is not a ‘nice to have’. It’s a key part of living well with diabetes. People want practical, personalised, and stigma-free support. 

So how can the system respond? 

This study suggests eight actions to make mental health support more accessible and meaningful for people with diabetes: 

Together, these actions can help shift the system from asking “What’s wrong?” to “What’s strong?” and in doing so recognising the strengths and resilience that many people with diabetes already have. 

To read more about our work, check out our previous blogs exploring mental health in diabetes and diabetes distress.  


Reference

Roberson N, Holmes‐Truscott E, Skinner TC, Halliday J, Hines C, Speight J, Holloway EE. Shifting the narrative from ‘what’s wrong?’to ‘what’s strong?’MIND‐MAP: A qualitative study exploring positive mental health and support needs of adults with diabetes. Diabetic Medicine. 2026:e70273. 

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